Shipping Policy

A legal disclaimer

We are committed to delivering your purchase as swiftly as possible. Our partnership with a leading last-mile service company enables us to offer a range of shipping options to the United Arab Emirates as well as the GCC countries. Below are the details of our shipping services:

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GCC Delivery: 

A flat rate of Dhs 60 (UAE Dirhams) or the equivalent rate in the country of origin shall be charged on Next-Day Deliveries to all GCC countries including Saudi Arabia, Oman, Qatar, Kuwait and Bahrain facilitated through DHL express. 

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UAE Delivery

4-Hour Delivery

Available exclusively within the city limits of Dubai, this expedited service ensures that your order reaches your doorstep within 4 hours of purchase confirmation. Place your order by 6:00pm GST (GMT +4), and we'll take care of the rest!

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Same Day Delivery

Enjoy the convenience of same-day delivery in the following cities:

  • Dubai

  • Abu Dhabi

Orders placed before 3pm GST (GMT +4) (for Dubai) 1pm (for other Emirates) will arrive at your destination on the next business day.

 

Next Day Delivery

Our next-day delivery service extends to:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

Orders placed before 10:00pm GST (GMT +4) will be delivered to your address on the same day.

 

Important Information:

  • Remote Areas: Please note that deliveries to remote areas may be subject to additional fees and extended delivery times.

  • Order Tracking: You will receive a tracking number via email once your order is dispatched.

  • Delivery Fees: Standard delivery fees apply, and they may vary based on the chosen service and delivery location.

  • Cutoff Times: Orders placed after the specified cutoff times will be processed on the next business day.

 

We strive to make your experience as seamless as possible. If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact our customer support at [contact information].

Thank you for choosing Planta Lax, where we deliver nature's prescription for digestive wellness right to your door.